Five newly authorized companies have been warmly received by the Chartered Institute of Insurance
In the first and second quarters of 2025, six insurance and financial planning firms have been awarded Chartered status by the Chartered Insurance Institute (CII), a prestigious recognition that signifies a firm's commitment to technical competence and adherence to professional standards.
The CII Code of Ethics, which these firms have pledged to uphold, is a set of commitments designed to enhance the professionalism of firms in the insurance and financial planning industries. The Code emphasizes integrity, professionalism, and customer-focused service, supported by ongoing training and ethical conduct.
Firms that achieve Chartered status publicly declare their adherence to this Code, committing to ethical behaviour, ongoing professional development, customer care, and support for initiatives that uphold the profession's reputation. The Chartered Ethos, a part of this commitment, involves transparency about the standards and principles these firms follow.
Specifically, when firms apply for and maintain Chartered status, they focus on ongoing people development to ensure their staff remain competent and ethical. They also adopt a customer-centric approach, prioritizing their clients’ interests in all dealings. Moreover, they commit to supporting initiatives that build public trust and confidence in Chartered status. Lastly, they support the development of the profession through adherence to ethical and professional standards.
Nicola Stacey, President of the CII, expressed her anticipation for celebrating the achievements of these firms, stating that they demonstrate professional excellence over the years to come. She also mentioned that Chartered Status is not just a mark of compliance but a strategic asset for firms to enhance growth, differentiate themselves, and gain recognition in a changing market.
The CII is launching a campaign to raise awareness among consumers about what to expect from companies with Chartered status. The aim is to ensure that consumers understand the benefits of dealing with firms that have made a public commitment to professionalism, ethical conduct, and customer care.
The firms that achieved Chartered status in the first and second quarters of 2025 are Morgan Williams & Co, M4 Financial Group, The Islands' Insurance Brokers, Hepburns Insurance, M.J. Touzel (Insurance Brokers) Limited t/a Islands Insurance, and an unspecified number of additional firms.
These firms have joined a prestigious professional community, demonstrating their commitment to upholding ethical principles and providing excellent customer service. By doing so, they are setting a high standard for the industry, ensuring that they are trusted partners for their clients in the insurance and financial planning sectors.
- The six awarded insurance and financial planning firms, including Morgan Williams & Co and M4 Financial Group, have declared their commitment to adhering to the Chartered Insurance Institute's Code of Ethics, which emphasizes ethical behavior, ongoing professional development, and customer care.
- In their pursuit of Chartered status, these firms are focusing on people development to maintain staff competence and ethical conduct, demonstrating a customer-centric approach that prioritizes clients' interests.
- By achieving Chartered status, these businesses are not only ensuring compliance with professional standards but also leveraging it as a strategic asset to stand out in a competitive market, build public trust, and boost their growth prospects.
